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Smart Cleaning Technology & Evidence‑Based Practices: Future‑Proofing Facility Management

Written by CSG | 8/28/25 2:00 PM

Introduction

The commercial cleaning industry is no longer about “cleaning for appearance.” As public health threats like influenza, RSV and biotoxins remain top of mind, evidence‑based cleaning has become essential. Distributors and service providers now act as gatekeepers of innovation, shaping how buildings are cleaned.

Why science‑based cleaning matters

Emerging technologies driving the industry

From scheduled to risk‑based cleaning

Traditional cleaning plans follow fixed schedules. Evidence‑based protocols use risk assessments and data like foot traffic or biofilm build‑up to determine frequency. For example, a university residence hall used a risk‑based cleaning protocol, focusing on elevator buttons and communal kitchens; flu outbreaks dropped by over 40 percent.

Investing in people & training

Delivering these innovations requires skilled teams. Ergonomic equipment and hydration stations improve employee well‑being, leading to a 30 percent drop in turnover and higher cleaning quality scores. Training on new technologies and evidence‑based methods keeps staff engaged and ensures clients receive top‑tier results.

Conclusion

Smart cleaning technology and science‑based protocols aren’t just buzzwords; they’re the future of facility management. Facilities that embrace IoT devices, robotics, sustainability and evidence‑based cleaning will see improved efficiency, reduced costs and healthier environments. Contact CSG to learn how we can future‑proof your facility.